Cancellation policy

Subscriptions

Some Arianna Skincare products can be purchased on a recurring subscription. Subscriptions are billed automatically at the frequency you select at checkout: every month, every 3 months, or every 6 months.

Subscription orders receive 5% off the regular price.

How billing works

Your first payment is taken when you place the order. Each following payment is taken automatically on the same schedule, using the payment method on file, until you cancel. We will email you before each renewal.

Managing your subscription

You can skip a delivery, change the frequency, update your payment method, change your shipping address, or cancel at any time from your account, using the link in your subscription confirmation email.

You can also contact us at 888-330-1423 or customerservice@arianna-skincare.com and we will make the change for you.

Cancelling

There is no fee to cancel and no minimum number of orders.

Changes and cancellations must be made at least 3 days before your next scheduled charge. If an order has already been processed we cannot cancel that order, but the cancellation will apply to all future orders.

Refunds on subscription orders

Subscription orders are covered by our standard returns and refund policy.

Changes to this policy

We may update this policy. If we change subscription pricing or billing frequency we will notify you by email before the change takes effect.

Contact

Arianna Skincare Holding LLC
888-330-1423
customerservice@arianna-skincare.com

Customer service hours: Monday to Friday 9:30am to 6:00pm EST, Saturday to Sunday 12:00pm to 6:00pm EST