SHIPPING & RETURNS
…on orders of $100 or more.
Simply look for the “Free Shipping” text next to the product name to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for ‘Free Shipping’ total $100 or more, your order ships FREE!
Arianna-Skincare.com guarantee a no-risk, 14-day money-back policy on ONLINE PURCHASES ONLY. Simply return your goods with at least 70% percent or more of the product remaining for a full refund. Contact Customer Service to initiate a return and receive a return shipping label.
We will refund your credit card minus shipping & handling charge within 7 business days. Returns require 10 business days for processing once received by our warehouse.
If you receive a damaged product, Contact Us immediately to notify us about the situation and we will arrange for a replacement to be sent to you.
Customer Service: 1-888-330-1423
Sales Tax Policy
We do not charge sales tax - we collect it - its the law! We are required by law to collect state sales tax on orders being shipped to Massachusetts (6.25%) & Rhode Island (7%). Sales tax will be assessed on the total purchase, including shipping/handling charges (as required). If you have questions regarding sales tax, please feel free to Contact Us.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Where you return a product in contravention of this policy:
(a) we will not refund or exchange the product;
(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product.